Your records build your package, then they're gone.
This is sensitive information — your service history, your health, your rating. We treat it that way. Here's the whole policy in plain language.
We redact your Social Security number the moment you upload, encrypt everything, use your records only to build the package you approve, and delete the raw records within 72 hours. We keep only the output you approved, in your account, until you delete it.
Run your account
Your email and phone let you sign in, resume where you left off, and get your package.
Find you a VSO
Your ZIP code helps us point you to the nearest free accredited representative.
Ask how it went
If you opt in, we send a few short follow-ups so we can report honest outcomes.
Report in aggregate
We publish combined, de-identified numbers — never anything that identifies you — to earn grants that keep the tool free.
- ✕We never sell, rent, or share your contact info or claim data — at any price.
- ✕We never use your data to advertise to you or cross-sell you anything.
- ✕We never track your VA rating or payments to send you a bill.
- ✕We never use your records to train outside AI models.
- ✕We never funnel you to a paid service, ours or anyone's.
These commitments hold even though we're a nonprofit. Nonprofit status isn't a license to monetize your data — and it never will be here.